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Shipping Information

Shipment
Orders are processed on the same or next day of the week (Monday-Friday 10 a.m. - 6 p.m., excluding public holidays).

We ship the items from our online shop with DHL. You will be informed about the status of your delivery via DHL shipment tracking and can also manually adjust the time and place of delivery during the ongoing process and change it according to your wishes.

If you are not at home, both other senders and DHL will leave a message that the package will be delivered again or can be picked up at the package center. The packages are stored for approx. 7 days before they are sent back to us. Unfortunately, we have to charge you the additional costs for the return (if we cannot reach you).

Date of delivery:
We will process your order as quickly as possible after receipt. Please refer to the respective product pages for delivery times.

In the event of cancellation, you will bear the direct costs of returning goods that can be sent as parcels.

Shipping
National

  • Shipping costs in Germany are a flat rate of €5.95
  • Order free of charge with a minimum order value of €49.95

International
For deliveries outside the EU, the customer bears the costs of any customs and import duties in accordance with the legal regulations of the recipient country.

International Zone 1 - EU member countries: €17.99
Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Äland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except Livigno and Campione d 'Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, (except non-European areas), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Czech Republic, Hungary, Cyprus (except northern part)

International Zone 2 - European countries (non-EU): €34.99
Äland Islands (Finland), Andorra, Albania, Belarus, Mount Athos (Greece), Bosnia-Herzegovina, Campione d'Italia (Italy), Ceuta (Spain), Faroe Islands (Denmark), Georgia, Gibraltar (Great Britain), Greenland ( Denmark), Iceland, Channel Islands (Great Britain), Canary Islands (Spain), Kosovo, Croatia, Liechtenstein, Livigno (Italy), Macedonia, Melilla (Spain), Moldova, Montenegro, Norway, Switzerland, Russian Federation, San Marino, Serbia, Turkey, Ukraine, Vatican City, Cyprus (northern part)

International Zone 3 - World: €79.99
Egypt, Algeria, Armenia, Azerbaijan, Israel, Jordan, Canada, Kazakhstan, Lebanon, Libya, Morocco, Palestinian Territories, St. Pierre and Miquelon (France), Syria, Tunisia, United States of America

International Zone 4 - Countries outside Zone 1 - 3: €98.00
All countries and territories not assigned to zones 1, 2 or 3.

The shipping cost calculation is only available to you if you have something in your shopping cart.

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